Air 420 software packages
If you are
having
blue screen crashes on the A420 PC see This Page
LATEST
VERSION
You need only download and run this one setup.exe file to
install the software.
This file may be copied to a CD or moved onto the target PC by
any means of transferring files.
As of 9.3.47 we now support installing only on Windows 7, or 10
32 or 64 bit. If you need to reinstall on older versions
of Windows, contact Keiser support for an older version of the
installer. The online software update will work correctly
with any version of Windows workstation newer than Windows 2000
other than Xp 64 bit. The A420 software will look work and
operate the same on any version of Windows 2000 or newer.
Installers downloaded before September 15 2019 may cause some
versions of Windows 10 32 bit to crash and not be
bootable. Should you encounter this situation, the
solution is to boot Windows 10 into safe mode and uninstall A420
from there. If you are updating an older install to
Windows 10, we recommend the following procedure.
1. Update the version of A420 on the PC first.
Connect PC to internet, click on Help -> Check for updates
2. Make a copy of the C:\A420 folder to external media
such as a CD, USB mass storage or portable hard drive.
3. Install Windows 10, overwrite existing
installation. Everything on the A420 PC hard drive will be
over written. This is the reason for step 2. While
an inplace update is possible, in testing we have encountered
enough difficulty that we do not recommend doing so.
4. Install A420 software with downloaded file from this
web page.
5. Device drivers for all the different serial add in
cards we have shipped with A420 are located under
C:\A420\Drivers
We have tested A420 on Windows 10 with the Titan brand serial
cards which are marked PCIe-200 and is the device that has been
shipping for the past year or more. Windows 7 tested
drivers for the older cards are available in the Drivers folder,
however we have not tested any of these with Windows 10, they
may or may not work. The VSCOMM serial cards that were
shipped with A420 at some point in the past are out of
production and no longer available. If you encounter
difficulty making VSCOMM cards work with Windows 10, contact
Keiser service to purchase one of the Titan cards.
6. Copy
the
backup made in step 1 back over C:\A420\ folder. You now
have all your data back in place and are ready to go.
If your A420 PC
is connected to the Internet, it will download and install
updates automatically. If you need support an internet
connection is necessary for service to assist you. If you
are behind a firewall, only a connection to the keiser.com
domain is required.
The A420 manual
is available as a separate download via the following
link. This manual is included in the setup download
.
Download links
A420 Manual
A420 Release 9.4.2 setup.exe file
Instructions
for replacing an A420 processor box
The setup file will install the latest manual on your
computer. Previous versions of the manual will remain in
place. You may delete the older versions of the manual if
you wish.
WARNING this file is large (over 25 mbytes) and will take a long
time to download on a slow connection!
Released
Version History